[Remote] Schedule Specialist (Home Health)
Note: The job is a remote job and is open to candidates in USA. Optum is part of LHC Group, a leading post-acute care partner for hospitals, physicians, and families nationwide. They are seeking a Schedule Specialist to assist leadership with clerical tasks, maintain a calendar of services, and communicate with field staff regarding visit statuses.
Responsibilities
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate
Skills
- Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
- Exceptional organizational, customer service, communication, and decision making skills required
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
- Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
Company Overview
Company H1B Sponsorship