Sales Enablement & Training Specialist ( SDR Team Lead)

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Job Title
Sales Enablement & Training Specialist ( SDR Team Lead)
Location
Remote
Time Zone
US Time Zones (EST–PST)
Role Overview
We are hiring a Sales Enablement & Training Specialist to onboard, train, and support Sales Development Representatives (SDRs) in a BPO or high-volume call center environment. This role is open to experienced SDRs and former SDR Team Leads who enjoy coaching, improving performance, and building simple, repeatable sales processes.
You will be hands-on with training, coaching, and day-to-day sales execution, helping SDRs ramp quickly and perform consistently.
Key Responsibilities
Onboard and train new SDR hires on outbound sales, tools, and processes

Coach SDRs and SDR Team Leads on calls, messaging, and objection handling

Create and maintain simple training materials, playbooks, and LMS modules

Ensure SDRs follow lead management, outreach sequencing, and CRM best practices

Monitor SDR performance and provide targeted coaching and retraining

Partner with sales leadership to align training with KPIs and pipeline goals

Required Qualifications
Prior experience as an SDR, Senior SDR, or SDR Team Lead in a BPO, call center, or high-volume outbound sales environment

Experience coaching or mentoring SDRs (formally or informally)

Strong understanding of outbound prospecting, lead qualification, and CRM usage

Comfortable working in structured, process-driven sales environments

Non-negotiable: Prior experience working fully remote, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar), and experience working with US- or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications
Former SDR Team Lead or player-coach

Experience onboarding or ramping new SDRs

Exposure to sales training, enablement, or QA programs

Tools & Technology
CRM platforms (Salesforce, HubSpot, or similar)

Sales engagement and dialer tools

Learning Management Systems (LMS)

Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)

 
 
 
 
 
 
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