Sales Operation Specialist
BizFlow Corp. is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions. They are seeking a Sales Operation Specialist to streamline processes, manage renewals and invoicing, and ensure top-tier service for customers while supporting revenue growth.
Responsibilities
- Manage the entire license and maintenance renewal process for customers
- Create and issue invoices for license renewal and services
- Gather and prepare data for invoices
- Follow up with customers for collections
- Maintain records of customers and maintenance contracts
- Interact with customers for renewal of maintenance contracts
- Maintain a professional and customer service-oriented environment to promote sales of product licenses
- Manage weekly reporting, including customer-side requirements and reports for the executive team
- Support project/professional service including timesheet and charge code management, expense report, monthly financial
- Coordinate with the sales team on new sales activities
- Support administrative tasks as needed
- Demonstrates attention to detail and organizational skills
- Demonstrates clear and professional written and oral communication skills
- Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions
- Interact effectively with all levels of management and other employees
Skills
- Prior sales administrative experience is preferred, but not required
- Maintenance renewal experience is preferred, but not required
- Invoicing experience is preferred, but not required
- Demonstrates attention to detail and organizational skills
- Demonstrates clear and professional written and oral communication skills
- Microsoft Office, especially excel skill
- Quickly learn new software and applications
- U.S. Citizen or Permanent Resident
- Able to pass a standard background check
Company Overview