SAP Commissions Analyst

Company:Driven Brands
Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:
This role owns SAP Commissions configuration support, translates compensation plan requirements into system logic, and partners with enterprise data teams to enable automated, accurate incentive calculations and ongoing optimization of incentive compensation plans within the SAP Commissions platform.

This role serves as a critical connector between the business, People Technology, and Enterprise Data teams—translating compensation plan requirements into system logic, ensuring required data and metrics are available and integrated, and enabling accurate, automated incentive calculations.

The role acts as a configuration backup and functional expert, supporting plan builds, enhancements, and system-driven automation of commission processes.

Responsibilities:
Provide plan configuration support, including the build of new compensation plans

Monitor integrations and coordinate with the enterprise data team on new integrations and break-fix

Define specs and requirements to bring data into SAP

Provide reporting and downstream integration support (e.g. payroll data exports)

Partner with Compensation, Finance, and Operations stakeholders to gather and document requirements for new and existing incentive plans

Convert high-level plan designs into details functional specs

Evaluate feasibility of plan designs within system and data constraints

Identify opportunities to standardize or simplify plan structures for scalability

Support data mapping, validation, and integration design between source systems and SAP

Help enable automation by reducing manual data loads and dependencies

Collaborate with Enterprise Data Team to:
Confirm required metrics exist in data warehouse

Define data source and transformation logic

Ensure data is structured appropriately for SAP Commissions ingestion

Participate in ongoing platform support, issue resolution and enhancement efforts

Identify automation opportunities and reduce manual processes

Contribute to system documentation, process flows, and knowledge base materials

Support governance, control and audit requirements related to the compensation system

Qualifications:
Bachelor’s degree in information systems, Finance, Business, HR, or related field

3-5 years of experience in systems analysis, HRIS, or compensation systems

1-3 years of hands-on experience with SAP Commissions (ICM) configuration and support

Proven experience configuring SAP Commissions including:
Compensation plan builds and enhancements

Rule configuration (e.g. credit, measurement, incentive and deposit rules)

Data model setup (participants, positions, plans, and hierarchies)

Ability to translate compensation plan designs into system logic and functional specs

Familiarity with reporting outputs, dashboards, and downstream integrations

Experience defining and supporting data integrations into SAP Commissions including:
Collaboration with enterprise data and data warehouse teams

Ability to monitor integrations, troubleshoot issues, and coordinate break/fix resolution

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Position Location:
North Carolina
Compensation Range:
$100,400.00 - $179,300.00
Compensation Frequency:
Annual
Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.