Senior Client Account Manager- EMEA (Remote)
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities.
We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution.
The role is pan‑European and supported by a strong global footprint across Europe and North America.
You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
Own and grow a portfolio of existing clients, acting as their primary relationship owner
Deliver against and exceed revenue and bookings targets
Identify and execute upsell and cross-sell opportunities
Build and maintain a strong pipeline (~2.5x coverage)
Strengthening long-term client relationships and customer satisfaction
Collaborate cross-functionally for delivery and customer success
Act as a trusted advisor to clients
Identify internal growth and process improvement opportunities
What We’re Looking For
5+ years of sales or account management experience
Proven ability to meet and exceed revenue targets
Strong pipeline generation and account growth skills
Excellent stakeholder management
Strong commercial awareness and communication
Ability to work remotely across EMEA
Willingness to travel (~20%)
Highly Desirable
Experience with SaaS, EDI, ERP, or supply chain solutions
Understanding of order-to-cash or P2P processes
Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
High-impact, high-visibility role
Work with global brands
Collaborative, international culture
Strong growth opportunities