Senior Collections Specialist

Position Title:  Senior Collections Specialist 

Contract: Full-time, Independent Contractor  

Posting Jurisdictions: To support US Eastern Time working hours   

Our Firm:  

Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. As a firm, we focus on the economic as well as the legal aspects of our matters.  
Among other strengths, Sterlington is the ultimate law firm for founders, senior executives, and UHNWIs as well as their related businesses.  

Learn more at: www.sterlingtonlaw.com/  

The Opportunity  

This role is a great fit for someone who enjoys owning the collections process and making a direct impact on cash flow. As a Collections Specialist, you’ll be the primary point of contact for customers on outstanding balances, working proactively and professionally to resolve issues and secure timely payments. You’ll partner closely with internal teams to address billing questions, keep accounts accurate, and improve collections processes over time. It’s a hands-on, visible role where persistence, communication, and attention to detail truly matter. 

What You’ll Do:   

Own collections end‑to‑end for assigned client accounts, following up on overdue invoices by phone and email 

Make outbound collections calls (this is not an email‑only role) and handle payment conversations professionally 

Negotiate payment plans when needed and document commitments with clear follow‑up 

Monitor AR aging and proactively flag collection risks before balances escalate 

Resolve billing questions and disputes by working closely with billing, accounting, sales, and client services 

Apply and reconcile payments, credits, and adjustments accurately 

Maintain clear, well‑organized records of all collection activity and client communications 

Support month‑end close by keeping AR balances accurate and up to date 

Take full ownership of the AR aging report, updating and analyzing it weekly 

Produce and share a weekly collections priority list for the team 

Track payment promises and flag broken commitments for escalation 

Prepare weekly collections updates that feed directly into cash‑flow forecasting 

Analyze client payment behavior (days‑to‑pay, trends, early warning signals) 

Monitor AR concentration risk across clients and partner books 

Prepare data‑backed write‑off and reserve recommendations 

Serve as the main point of contact for partner‑level collections escalations, following firm guidelines 

Own and maintain the Collections Playbook and suggest improvements over time 

Provide feedback to billing on recurring invoice issues and rejection patterns 

Track client retainer balances and flag low retainers ahead of billing cycles 

Validate payment application by cross‑checking bank activity, aging, and client confirmations 

What We’re Looking For : 

5+ years of experience in collections, accounts receivable, or a related finance role 

Strong communication skills (English C2 or near-native/native) and the ability to handle difficult payment conversations professionally 

Detail‑oriented, organized, and comfortable managing multiple accounts at once 

Solid understanding of AR processes, invoicing, and payment applications 

Experience using accounting or ERP systems  

Proficiency in Excel and basic financial reporting 

Reliable, persistent, and accountable—someone who follows through and gets results 

Comfortable using AI‑enabled tools, automation, or technology to improve collections workflows, reporting accuracy, and follow‑up efficiency 

At Sterlington, we believe that world-class talent has no boundaries. We are committed to fostering a diverse and inclusive environment where unique perspectives are valued and every individual has the opportunity to thrive. We encourage all qualified candidates to apply.