Senior Manager, Sales Operations — Americas

Overview

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

Job Description

We are looking for a highly strategic and execution-oriented Senior Manager of Sales Operations to lead Sales Operations for the Americas region. This role sits within Revenue Operations and is responsible for driving operational excellence across forecasting, pipeline management, sales process execution, territory management, reporting, and GTM productivity.

This is not a purely administrative operations role. We are looking for someone who can operate as a business partner to sales leadership, challenge assumptions with data, improve systems and processes, and help scale a high-growth AI infrastructure business.

The ideal candidate combines analytical rigor, operational discipline, strong communication skills, and the ability to thrive in a fast-moving environment.

What You’ll Do

Forecasting & Pipeline Management

Drive weekly forecast management processes across the Americas business

Partner with sales leadership to improve forecast accuracy, pipeline hygiene, and deal inspection

Analyze pipeline health, coverage, conversion, and risk trends

Build executive-level reporting and operational insights for leadership reviews

Sales Process & Operational Excellence

Improve and scale sales processes across opportunity management, account planning, and territory execution

Ensure Salesforce data quality, stage hygiene, and operational consistency

Identify operational bottlenecks and implement scalable solutions

Partner with Deal Desk, Finance, Marketing, and GTM Systems teams to improve workflow efficiency

Analytics & Reporting

Develop dashboards, KPIs, and reporting frameworks that drive actionable decisions

Translate large datasets into clear business insights and executive recommendations

Support QBRs, forecast calls, pipeline reviews, and strategic planning activities

Help standardize operational metrics across regions and functions

Territory & Account Operations

Support territory planning, account segmentation, and account ownership governance

Assist in quota planning and GTM capacity analysis

Partner with leadership on strategic account prioritization and pipeline generation initiatives

Systems & AI Enablement

Partner with GTM Applications and RevOps leadership to optimize Salesforce and integrated systems

Help operationalize AI-driven workflows and automation across the GTM organization

Support adoption of modern operational tooling and process automation

What We’re Looking For

Required Qualifications

7+ years of experience in Sales Operations, Revenue Operations, or GTM Operations

3+ years managing or leading operational programs and cross-functional initiatives

Strong Salesforce expertise, including reporting, dashboards, pipeline management, and sales process design

Experience supporting enterprise sales organizations

Advanced analytical and problem-solving skills

Strong executive communication and presentation abilities

Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

Experience in AI, infrastructure, enterprise technology, cloud, storage, or high-performance computing industries

Experience with forecasting methodologies and pipeline analytics

Familiarity with CPQ, BI tools, and GTM automation platforms

Experience working in high-growth or transformation-stage organizations

Exposure to AI-enabled operational workflows and automation strategies

What Success Looks Like

Improved forecast accuracy and pipeline visibility

Higher operational consistency across the Americas business

Faster reporting cycles and improved executive insights

Increased seller productivity through process simplification and automation

Strong partnership and trust with sales leadership

Why Join DDN

Work at the forefront of AI infrastructure and enterprise computing

Help shape the operational engine behind a rapidly growing business

Partner with executive leadership on strategic GTM initiatives

Opportunity to influence systems, process, and AI transformation across the organization

Competitive compensation, benefits, and growth opportunities

Salary Range: $160,000 - $185,000

DDN

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities: 

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. 

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. 

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. 

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

#LI-Remote