Senior People Operations Specialist

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

Ideals is growing fast, with 400+ team members across 30+ countries. We’re searching for a Senior People Operations Specialist to join our team in Kyiv, Ukraine (or nearby).

In this role, you’ll take ownership of driving and scaling core People Ops processes across our fast-growing, multinational team. From onboarding and office support to benefits, policies, and internal communications — you’ll build and refine systems that ensure a seamless, consistent employee experience across all locations. Your work will directly shape how we support our team across 25+ countries, helping us scale our culture, operations, and people practices in a way that enables global growth and keeps our employees connected, engaged, and empowered.

You’ll report to the Director of People Operations and collaborate closely with teams such as Legal, Finance, Talent Acquisition, IT, and a range of external partners.

What you will do

• Ensure an exceptional employee experience through consistent and high-quality People Ops service delivery

  Own and drive global onboarding and offboarding processes

  Oversee benefits management and support ongoing improvements

  Manage HRIS (BambooHR) with a focus on data accuracy and process optimization

  Create and maintain internal policies, including the Ideals Employee & Manager Handbooks

  Contribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global team

  Support internal communications and employee engagement initiatives

  What you bring

  • Advanced English — both written and spoken

    3+ years in a People Ops / HR Generalist role

    Experience supporting teams across 3+ countries

    Strong critical thinking and high personal work standards

    Clear, people-centered communication with a global mindset

    Excellent prioritization and adaptability in fast-changing environments

    Naturally curious, proactive, and solution-oriented

    Conflict resolution or mediation experience

    Nice to have

    • Experience working with Employers of Record (EORs)

      Solid understanding of local labor law and international compliance

      Familiarity with Jira or other ticketing systems and SLA/KPI tracking

      Experience in HRIS and system implementation

      Interest and day-to-day usage of AI (curiosity in AI tools)

      Experience in organizing internal events or team gatherings

      Our assessment process

      • Screening call with the Talent Acquisition Specialist (~40 mins)

        Test task (3 days to complete); Q&A if necessary (30 min); test task presentation (60 min)

        Competency-based interview with the Talent Acquisition Specialist (60 mins)

        Hiring Manager Interview (60 mins)

        What we offer

        We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

        For your best work

        • Remote-first flexibility to shape your ideal workday

          Home workplace budget

          Resilient home budget for Ukraine-based teammates

          Resilient office in Kyiv & co-working expense coverage

          Individual IT budget for extra equipment

          Top-tier tech and AI-powered tools

          For your growth

          • Access to Ideals Academy with numerous courses

            Investment in external learning and development activities

            Guidance in Personal Development Plan creation

            Professional literature and subscriptions coverage

            Support of your passion as a speaker or writer

            Internal talent mobility opportunities

            For your well-being

            • Tailored Wellness Package for your physical and mental health

              Full coverage of mental health sessions for Ukrainian teammates

              Funding for sports competitions

              20 business days of paid time off per year

              Unlimited health-related time-off

              Extra perks

              • Team-building offline and online events

                Budget for meetups with your local team

                Generous internal referral program

                Our culture

                Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

                Discover more.

                Ideals is an equal opportunity employer

                Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.