Senior Technical Writer

As Marqeta’s Senior Technical Writer, you will shape how developers build on our platform by creating and scaling documentation for APIs, SDKs, and platform experiences. Our documentation is a core product surface and often the first interface that developers encounter, so it must clearly reflect the system's actual behavior. This role goes beyond writing. You will improve how documentation is structured, generated, and maintained at scale using tooling, automation, and AI, while driving clarity, usability, and self-serve integration. You will partner closely with Product, Engineering, and Design as part of a collaborative team that treats documentation as a critical part of the developer experience.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

This position is not for an existing vacancy.

The Impact You'll Have

Create clear API and SDK documentation that enables fast, successful integration. 

Ensure accuracy with real request and response examples grounded in system behavior.

Partner with Engineering and Product to validate APIs and maintain code-to-doc alignment. 

Improve discoverability and self-serve onboarding by treating documentation as a product.

Use docs-as-code and AI-driven tooling to improve accuracy and reduce drift.

Apply AI and automation to scale content creation and updates 

Identify gaps through customer feedback and drive continuous improvement 

Align cross-functionally on documentation priorities and standards

Who You Are

5+ years writing for developer audiences, including APIs and SDKs

Strong understanding of REST APIs, JSON, and integration workflows

Experience with OpenAPI or Swagger in API-first environments

Proficient in docs-as-code tools such as GitHub, Markdown, Jira, and Postman

Able to read code, test APIs, and ensure code-to-doc alignment

Proven ability to improve documentation clarity, structure, and usability

Experience using AI or automation to scale documentation workflows

Experience in fintech, banking, or payments with knowledge of integrations

Strong understanding of developer experience and information architecture

Strong communicator who can operate independently

Nice-To-Haves

Experience with SDK documentation across web or mobile.

Familiarity with developer onboarding flows and sandbox environments.

Background in engineering, product, or developer relations.

Experience in measuring and improving documentation effectiveness.

Familiarity with modern documentation platforms such as Mintlify

Recruiter For This Role

Prashant

Typical Process

Application Submission

Recruiter phone call

Hiring manager video call

Virtual “Onsite” consisting of 3-4, 45 min calls

Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 81,000 - 101,200

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

Multiple health insurance options

Flexible vacation time

Retirement savings program with company contribution

Equity in a publicly-traded company 

Monthly stipend to support our remote work model

Annual “development dollars” to support our people growth and development

Family-forming benefits and up to 20 weeks of Parental Leave