SERVICE DELIVERY MANAGER PH

Remote, USA
Posted Jun 14, 2026
Full-time

WE'RE HIRING A SERVICE DELIVERY MANAGER (EMEA Region) – REMOTE

Excis is a global IT support leader, driven by innovation and collaboration. We are looking for a highly organized and relationship-focused Service Delivery Manager to lead and manage end-to-end projects—from conception to deployment—ensuring successful delivery, customer satisfaction, and alignment with business goals.

Client Presence: 190+ countries

Team: 6,000+ Engineers

Clients: 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex Partner Management challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

Location & Schedule

  • Location: Fully Remote (Must have reliable high-speed internet and suitable home office setup)

    Shift: EMEA Business Hours – Must be willing to work during European daytime hours (aligning with GMT/BST/CET time zones)

What You'll Do:

  • Service Delivery Management: Ensure consistent delivery of IT services aligned with SLAs, KPIs, and business requirements

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