ServiceNow Developer
Overview:
Our client is building their pipeline of ServiceNow Developers to connect with European clients working across a range of implementations — ITSM, HRSD, CSM, and beyond.
Whether you're mid-level and growing fast or senior and looking for meaningful technical challenges, we want to hear from you.
This is not a role for someone who has watched a few courses and is ready to experiment on a client environment. This is for developers who have built, configured, and delivered in production — who know what can go wrong and how to get ahead of it.
What you'll be doing
Exact scope depends on the client and engagement, but across our ServiceNow placements you can expect to work on things like:
Designing and developing solutions on the ServiceNow platform (ITSM, HRSD, CSM, or custom applications)
Building and customizing workflows, flows, and business rules using Flow Designer and Workflow Editor
Developing and maintaining integrations with third-party systems via REST, SOAP, or MID Server
Writing clean, well-tested server-side (Glide) and client-side scripts
Configuring service catalog items, SLAs, notifications, and dashboards
Participating in sprint planning, code reviews, and technical discussions with client stakeholders
Troubleshooting issues in production and proposing sustainable, not just fast, fixes
Core requirements:
Demonstrable hands-on experience developing on ServiceNow in production environments
Solid understanding of the ServiceNow data model, scoped applications, and platform architecture
Experience with at least one major module: ITSM, HRSD, CSM, or custom app development
Proficiency in JavaScript (Glide API, client scripts, business rules, script includes)
Comfort working with REST APIs and platform integrations
Strong communication skills
Nice to have:
ServiceNow certifications (CSA, CAD, CIS — any module)
Experience with Performance Analytics, reporting, or the CMDB
Familiarity with Agile/Scrum delivery environments
Exposure to multiple modules across the platform