Site Reliability Engineer - USDS

TikTok is the leading destination for short-form mobile video, and they are seeking a Site Reliability Engineer to manage large-scale, distributed systems. The role involves developing automation procedures, ensuring system scalability, and collaborating with software engineering teams to maintain system health and performance.

Responsibilities

• Develop and maintain automation procedures to maximize system efficiency and minimize human intervention
• Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust
• Ensure system scalability to handle growth in web traffic and data
• Implement monitoring tools and set up metrics to keep track of system health and performance
• This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays
• Assist with incident management, and diagnose, resolve, and prevent production issues
• Conduct performance tests to find and address system bottlenecks
• Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs)
• Practice sustainable user support, incident response, and blameless postmortems

Skills

• Bachelor's degree or higher in Computer Science or related fields from accredited and reputable institutions
• 1+ years of relevant work experience, with solid knowledge of computer software fundamentals, and understanding of Linux operating system, storage, network IO and other related principles
• Familiar with one or more programming languages, such as Python/Go/Java/Shell/Ansible
• Capable of solving problems systematically, with excellent communication skills and a sense of responsibility
• Possessing algorithmic thinking, good ability in data structures and system design is preferred
• Prior experience in related computing/distributed/big data systems is preferred, such as Kubernetes/Docker/Spark/Flink, etc

Benefits

• Employees have day one access to medical, dental, and vision insurance
• A 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company Overview

Company H1B Sponsorship