SOCIAL MEDIA ASSISTANT

Callen-Lorde Community Health Center is the global leader in LGBTQ+ healthcare, transforming lives through comprehensive care. They are seeking a motivated Social Media Assistant to join their Communications team, responsible for cultivating community partnerships and creating engaging content to communicate their mission and values to diverse stakeholders.

Responsibilities

• Develop, write, and edit content that highlights patient and staff experiences
• Create newsletters, social media posts, and written materials, and assist with managing the editorial calendar
• Help produce and distribute internal updates
• Manage and update content on the health center’s website and other digital platforms
• Act as a key contact for community partners and advocacy groups, gathering materials and tracking public presence opportunities (e.g., Pride events, health fairs)
• Track and analyze the performance of content and communication initiatives, utilizing KPIs and audience feedback to refine strategies

Skills

• Bachelor's degree in Communications, Public Relations, Journalism, Creative Writing, Marketing, or related fields
• 1-2 years of experience in communications, writing, or content development, preferably in a healthcare or nonprofit setting
• Exceptional writing, editing, and storytelling skills, with a keen eye for detail
• Strong interpersonal skills, with the ability to conduct interviews and build relationships with diverse stakeholders
• Proficiency in digital communications, including website content management systems and email platforms
• Creative thinker with the ability to generate new ideas and approaches to storytelling and content creation
• Ability to work independently and as part of a team in a fast-paced environment
• Proficient in Microsoft Office, Mailchimp, WordPress and working knowledge of HTML/CSS
• Experience with Adobe Creative Suite, InDesign and Canva is a plus
• Knowledge or experience in healthcare, particularly sexual health, health education, as well as LGBTQ+ and HIV related issues is encouraged
• Experience serving diverse populations preferred
• Commitment to the mission of Callen-Lorde

Benefits

• An exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family
• Dental insurance
• Vision insurance
• No cost life insurance
• Short- and long-term disability insurance
• Flexible Spending Account
• Tuition Assistance
• Commuter benefits
• A generous paid time off plan
• A 403B retirement savings plan

Company Overview