Solutions Consultant
We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
DS Tech, a New Charter Technologies Company, is a people-driven IT organization looking for creative, self-accountable professionals.
We’re looking for curious, driven people who want to do meaningful, challenging, and rewarding work. If you’re ready to learn, grow, solve problems, and bring your full self to the table, we’d love to meet you.
We don’t just solve technical issues. We focus on understanding the real problem first. That means asking questions, listening, and taking a thoughtful, consultative approach instead of jumping straight to solutions.
If you think differently, solve problems creatively, and enjoy working with people, you’ll find success in here.
Greystone Technology, a New Charter Technologies Company, is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved.
We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have.
If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary.
We are looking for a Solutions Consultant to join our Revenue team. The Solution Consultant is responsible for partnering with new and existing clients and internal teams to identify, shape, and deliver technology solutions that drive measurable business outcomes. This role blends consultative selling, technical alignment, and strategic advisory, ensuring clients adopt the right tools in the right way while positioning our organization to support and scale those solutions effectively. This includes, but isn’t limited to:
Own solution strategy for assigned opportunities from discovery through handoff, ensuring alignment between client needs, revenue goals, and service delivery capabilities
Partner cross-functionally with Revenue, Service, and Client Success teams to shape and position the right solutions
Act as a trusted advisor to existing clients, identifying opportunities to expand tool adoption and improve business outcomes
Lead consultative conversations that translate business challenges into scalable, supportable technology solutions
Drive revenue growth within the current client base through thoughtful, value-driven solutioning
Support complex or high-impact new client opportunities that require upfront solution design and strategic input
Create and maintain documentation, playbooks, and training materials to enable consistent solutioning and delivery
Build repeatable frameworks that improve how solutions are sold, implemented, and supported
Identify market trends, client needs, and emerging technologies to inform new solutions and service offerings
Ensure solutions are not only effective for the client but also sustainable and supportable within Managed Services
Operate effectively in an evolving environment, helping define processes, standards, and best practices as the role and team mature
Influence decision makers across teams and clients without direct authority to drive alignment and outcomes
Preferred Skills & Experience
Experience in solutions consulting, pre-sales, technical sales, or a related field within a technology or managed services environment
Strong understanding of both business operations and information technology, with the ability to connect technical solutions to business outcomes
Experience navigating sales processes, including discovery, solution design, and supporting deal progression
Demonstrated track record of building and sustaining strong client relationships while consistently delivering high-quality client experiences
Demonstrated consultative approach by being able to identify client pain points and translate them into practical, scalable solutions
Hands-on experience with modern Microsoft technologies (e.g., M365, Azure) and familiarity with broader cloud ecosystems (AWS or similar)
Experience using pre-sales and scoping tools (e.g., ScopeStack) and CRM platforms (e.g., HubSpot) to manage opportunities and pipeline
Strong awareness of market trends, emerging technologies, and competitive landscape within the IT services space
Excellent communication skills, with the ability to engage and influence decision makers at all levels of an organization
Highly adaptable, able to shift priorities quickly and operate effectively in a fast-paced, evolving environment
Revenue-oriented mindset with a focus on identifying and advancing solution opportunities that align to client needs and drive measurable business outcomes
Certifications in the following areas are a plus
CCNA, CCNP, Microsoft Azure, or AWS Certified Solutions Architect
Preferred Attributes
Ability to work in a directed autonomy environment
Great attention to detail and a high level of organization
The desire to work as part of a team
Critical thinking aptitude
Empathy for our clients and team members and their circumstances with a desire to help them
A positive, courteous demeanor
An aptitude towards service
Openness to feedback
Ability to learn from experience
Some of the things our team members enjoy, include:
Competitive wages | The compensation range is expected to start at $95,000 + Variable Compensation. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site.
Gas card. Fill up your tank on us while you're out visiting client sites
Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer matching
Maternal and paternal leave
Very generous paid time off program that is unique to the IT industry
Sustainable work-life balance and flexibility
Yearly work anniversary rewards
Who We Are
DS Tech, a New Charter Technologies company, has been supporting businesses since 1976. Based in Michigan, we provide managed IT, cybersecurity, and voice services to small and mid-sized organizations.
Our goal is simple. Help our clients operate more efficiently, stay secure, and use technology to move their business forward.
We’re looking for smart, highly skilled, passionate people to help us do something disruptive, difficult, and incredibly rewarding. If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today!
How to Apply
We review a high volume of applications, so help us understand what makes you a great add to our team. Please include a resume, a cover letter, and anything else that shows your interest in this specific role.
Tell us your story. Show us who you are. Bonus points if you include your salary expectations and what kind of cookies we should bake for your birthday.
Interview Process
We aim to keep our interview process transparent, respectful, and informative giving you a clear view of the role and our company while assessing how your skills and values match what we’re looking for. Here’s what to expect if your background aligns with the position:
Resume review
Short technical assessment (15 to 30 minutes)
Conversation with a recruiter about your goals and the role (15 to 30 minutes)
Technical discussion with team members on your experience, approach, and skill set (45 to 60 minutes)
Culture discussion with team members focused on collaboration, working style, and culture alignment (30 to 45 minutes)
One final conversation if needed for select roles, which may include a team or client site visit (30 to 45 minutes)
Final decision
We’ll keep you informed every step of the way. No ghosting.
Internal Applicants
Interested in another role at Greystone Technology? Review the guidelines and let your leader know before applying. Submit a brief cover letter outlining your interest, your accomplishments in your current role, and how you’d find success in your first 90 days to a year, no resume needed. Once you apply, our People team will be in touch. We’re excited about your growth here!
Not Sure You Check Every Box?
Apply anyway. If you’re strong in customer service and eager to learn, we’re open to teaching the technical pieces.
DS Tech , a New Charter Company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer.DS Tech, a New Charter Technologies Company, recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.