Sr. Manager, Pharmacy Procurement & Inventory Operations
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. We are looking for a Senior Manager that leads procurement and inventory operations across a growing network of pharmacies, specializing in compounding. You will centralize a fragmented environment, implement systems and processes, and build a scalable model to support continued growth
What You’ll Do:
Set strategy and priorities for pharmacy procurement and inventory across all locations
Solve large-scale, ambiguous operational and supply chain challenges
Align and manage priorities across pharmacy procurement operations, i.e. finance, compliance, RFP process, vendor management
Stand up and scale a centralized procurement and inventory function
Assess current processes and implement standardized, scalable workflows, governance, and accountability
Lead NetSuite inventory module implementation and transition from manual to system-based operations
Define system requirements to improve scalability and visibility
Develop sourcing strategies for APIs and consumables, rationalize suppliers, standardize contracts, and build redundancy for high-risk materials
Establish inventory control process (lot tracking, expiration, demand planning)
Ensure compliance with FDA and Board of Pharmacy requirements and maintain audit-ready documentation
Build operational playbooks, including performance metrics for all roles and areas
Lead and develop site-level teams, coach managers and ICs, and drive adoption of processes and systems
Supervise, lead and coach small team of procurement support staff
Travel 20% for onsite meetings
Who You Are:
Required
Bachelor’s degree in Supply Chain, Business, or related field (or equivalent experience)
5-7 years in pharmacy procurement / supply chain operations
Within that experience, at least 3+ years experience in compounding pharmacy operations / medications
503A and/or 503B compounding pharmacy experience
Highly familiar and well versed in API sourcing with a focus on end-to-end traceability and audit compliance
Hands-on involvement in ERP system implementations, such as NetSuite or comparable platforms
Demonstrated success overseeing multiple pharmacy locations and leading diverse teams
Proven track record of designing and optimizing processes, including establishing SLAs, policies, and scalable workflows
Ability to operate independently while contributing at both strategic and day-to-day operational levels
Skilled at navigating ambiguous environments and bringing clarity through structured approaches
Experience collaborating across functions and engaging stakeholders at various organizational levels
Strong background in mentoring and developing senior-level team members
Preferred
M&A experience
Experience centralizing procurement functions
Experience with high-growth or pre IPO environments
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.