Supervisor, German Payroll
About this job opportunity
Our Vision
To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission
Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People
Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting
CloudPay is seeking a skilled and people-focused German Payroll Supervisor to join our growing team. In this role, you will lead a team of approximately six payroll professionals responsible for processing German payrolls through CloudPay’s platform and local third-party systems. Your focus will include monitoring team performance, conducting payroll reviews, handling escalations, and ensuring continuous development of both team members and payroll processes.
In addition to supervisory duties, you will manage at least one German payroll yourself and support the team during peak activity or staff absence. You will work closely with the German Payroll Manager, other supervisors, and SMEs to drive consistency, service excellence, and compliance in all payroll operations.
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Main responsibilities
Supervise and support a German payroll team, including holding regular 1:1 meetings and performance conversations
Conduct Continuous Performance Discussions (CPD) and quarterly objective setting with team members
Act as an escalation point for client issues related to German payrolls and ensure timely resolution
Oversee payroll accuracy by conducting performance reviews and identifying areas for process improvement
Monitor and address team and individual training needs, supporting ongoing skill development
Manage end-to-end German payroll processing in line with CloudPay's governance and service standards
Ensure adherence to payroll calendar deadlines, SLAs, and accuracy expectations
Collaborate with other German Payroll Supervisors and SMEs to ensure cohesive service delivery
Work in partnership with the German Payroll Manager to maintain and enhance payroll operations
Recommend and implement process improvements to boost team efficiency and quality
Assist with onboarding and training of new team members, providing structured support
Investigate discrepancies in payroll data and ensure procedures are followed before processing
Complete cross-checks and validation to ensure payroll results meet compliance standards
Maintain accurate records and documentation to support audits and internal controls
Ensure timely and accurate delivery of payroll, including salary payments aligned to client SLAs
Prepare and submit statutory declarations to authorities as required
Create regular and ad hoc payroll reports, and respond to special client requests with care and accuracy
Experience needed for this role
Experience supervising or mentoring team members within a payroll or operational function
Fluent in English and German
Proficiency in German end-to-end payroll processing, including local statutory requirements
Highly organized with the ability to prioritize tasks and manage periods of increased activity
Confident using MS Office tools, particularly Excel, as well as email and internet-based applications
Strong attention to detail and commitment to accuracy and compliance
Ability to contribute to strategic discussions and provide insights to leadership
Comfortable working across departments and regions to drive process improvements
Strong interpersonal and communication skills, with a customer-focused and collaborative mindset
Confident decision-making and problem-solving abilities in a fast-paced environment
About you and Our core values
Taking ownership, working with integrity and respect
Being a team player is key to our culture
Solution and customer focused
Great initiative with the goal for excellence in achieving results
Dedicated to developing and always looking for continuous improvements
Be creative, be committed, be engaged and enjoy what you do
Poland Package and Benefits
Competitive Salary
Competitive vacation allowance
Calm app
Eye Tests & Glasses Contribution
EAP
Employee Referral Program
WFH Allowance
PPK / Employee Capital Plan
CloudPay NOW
Sports Subscription
Medical Allowance
Lunch Allowance
Paid Volunteering days
Study Leave
Marriage Leave
Bereavement Leave
CloudPay is committed to being an equal opportunities employer.
The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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