Verification Specialist

About Us

SmartHRCheqs, a division of Alliance Risk Group, provides comprehensive background screening and occupational health solutions to employers across the United States and globally. Our services include criminal background checks, employment and education verifications, professional license verification, drug screening, E-Verify, social media screening, identity verification, and occupational health services.

We partner with organizations in healthcare, finance, staffing, transportation, and other highly regulated industries to help create safe and compliant workplaces. SmartHRCheqs is committed to accuracy, compliance, exceptional client service, and leveraging advanced technology to deliver high-quality screening solutions.

Position Summary

The Verification Specialist is responsible for conducting employment, education, professional license, professional association, and reference verifications as part of comprehensive screening services. This role requires strong communication skills, attention to detail, investigative thinking, and the ability to manage multiple files in a fast-paced remote environment.

Essential Duties and Responsibilities

Conduct employment, education, professional license, professional association, and professional reference verifications

Process background screening assignments through fax, email, and the applicant portal system from initial receipt through completion

Perform investigative analysis including review of assignments, identification of information gaps, and evaluation of findings

Complete various background screening searches including criminal, civil, E-Verify, CBSV, sex offender, social media, drug screening, employment, education, and reference checks

Maintain familiarity with applicable background screening laws and regulations including FCRA and other state and federal requirements

Communicate professionally with internal staff, clients, vendors, researchers, employers, and applicants via phone, email, and written communication

Conduct extensive phone work to complete verifications and provide clients with timely updates on file status

Contact employers, educational institutions, courts, and vendors to obtain verification information and status updates

Review, interpret, and enter verification and background results into the system and explain findings when needed

Compile accurate and complete client reports, including written and verbal explanations as required

Conduct quality control reviews on all completed files to ensure accuracy and compliance

Maintain familiarity with the TazWorks platform and all system functions

Participate in daily huddles, ongoing training, and continuous industry education

Maintain awareness of division metrics, performance standards, and production goals

Assist with identifying opportunities to offer additional searches or services when appropriate

Support creation and updates of SOPs, policies, and procedures related to PBSA accreditation and compliance standards

Perform additional duties as assigned as business needs evolve

Qualifications

Strong verbal and written communication skills

Excellent attention to detail and organizational abilities

Strong analytical and investigative skills

Ability to multitask and meet deadlines in a fast-paced environment

Comfortable with high-volume phone communication

Ability to work independently in a remote setting

Experience in background screening, verification services, customer service, or administrative support preferred

Familiarity with TazWorks or similar platforms preferred

Understanding of background screening laws and compliance standards preferred

Compensation

Pay: $19.00 per hour

Remote position

Benefits

401(k) matching

Employer-paid contribution toward health insurance

Employer-paid contribution toward life insurance

Paid time off

Dental insurance available at employee cost