Virtual Success Coach Coordinator

Position Overview 

Founders Classical Academy is a public, tuition-free K–12 charter school rooted in the classical liberal arts tradition. Our vigorous academic program prepares students for success in school, work, and life. Our mission is to cultivate wisdom and virtue in students through the pursuit of truth, beauty, and goodness within a distinctly classical and character-forming environment.

The Student Success Coordinator serves as the strategic and operational lead for student engagement, attendance, and success programming across JCA of Ohio, VPA of Ohio, and PCA of Ohio. This role ensures the consistent implementation of high-quality Student Success systems across all three schools, aligning to network expectations while adapting to each school’s unique student population. 

As a member of the administrative leadership team, the coordinator oversees Success Coaches, leads and develops onboarding and engagement programming, and partners closely with school leadership to remove barriers to student achievement. This role requires strong cross-school leadership, data-driven decision-making, and the ability to build systems that drive measurable improvements in attendance, persistence, engagement, and academic outcomes. 

Key Responsibilities 

Leadership & Program Oversight 

Serve as the Student Success leader across all three schools, ensuring consistency and fidelity of implementation  

Directly supervise and manage Success Coaches across JCA, VPA, and PCA, including hiring input, onboarding, coaching, and performance management 

Supervise and develop Success Coaches, including coaching, feedback, and performance management  

Design, implement, and monitor Student Success programming aligned to onboarding and engagement frameworks  

Lead and manage re-enrollment efforts across all three schools, ensuring a coordinated, data-driven approach to retaining students year over year  

Partner with school leadership and Operations to execute re-enrollment campaigns, including communication plans, outreach to undecided/unknown families, and tracking of return intent 

Act as a mentor and role model for staff, building a culture of accountability and student-centered support  

Step in to support or backfill coaching responsibilities as needed  

Onboarding & Early Engagement 

Lead the design and execution of a comprehensive onboarding experience for all new students and families  

Ensure consistent implementation of welcome calls, including expectations setting, relationship building, and early barrier identification  

Oversee and support the facilitation of live Orientation sessions for students and families, ensuring high attendance and engagement  

Develop and implement Parent University sessions to equip families with tools, resources, and confidence to support student success in a virtual environment  

Establish clear onboarding milestones (e.g.,  welcome call, first login, orientation completion, first assignment submission, live session attendance) and ensure accountability across teams  

Design and maintain tracking systems to monitor new student engagement, participation, and early risk indicators  

Analyze onboarding data to identify trends, gaps, and opportunities for improvement across schools  

Partner with Enrollment, Operations, and Academic teams to ensure a seamless transition from enrollment to active academic engagement  

Implement proactive outreach strategies for students who do not engage within the first days/weeks of enrollment 

Student Engagement  

Lead the development and execution of tiered outreach and intervention systems   

Oversee identification of disengaged students and ensure timely, effective interventions and Success Plan implementation  

Partner with Principals, Counselors, and staff to address academic, attendance, and behavioral barriers  

Ensure alignment between engagement efforts, re-engagement strategies, and graduation pathways  

Support implementation of PBIS and other student motivation/recognition systems  

Cross-School Systems & Alignment 

Ensure consistent processes, expectations, and communication across JCA, VPA, and PCA  

Standardize best practices while allowing for school-level customization  

Serve as the primary escalation point for student success and engagement concerns  

Collaborate with the Executive HOS to align strategy, priorities, and outcomes across schools  

Data & Accountability 

Monitor and analyze student engagement, attendance, and performance data across all schools  

Track and report key metrics, identifying trends and areas for improvement  

Drive data-informed decision-making and continuous improvement cycles  

Ensure accurate data entry and integrity within systems (e.g., PowerSchool and other platforms)  

Staff Operations & Support 

Oversee daily workflow and task management for the Success Team  

Ensure clear communication of priorities, deadlines, and expectations  

Support staff evaluations through data collection, observation, and feedback  

Facilitate team meetings, professional development, and training  

Qualifications 

Bachelor’s Degree in Education, Social Services, or related field (required)  

4+ years of experience in a K–12 educational setting (virtual experience preferred)  

Demonstrated experience leading teams and managing programs  

Strong knowledge of student onboarding, student engagement strategies, and intervention systems  

Proficiency in Microsoft Office and Google Suite  

Ability to analyze data and translate insights into actionable plans  

Excellent communication, organization, and critical thinking skills  

Ability to manage multiple priorities across schools in a fast-paced environment  

High level of professionalism, discretion, and sound judgment  

 Key Competencies 

Systems thinker with the ability to scale and align practices across multiple schools  

Strong people leader with experience developing and managing high-performing teams  

Data-driven and results-oriented with the ability to translate insights into action  

Strong project management skills, including the ability to plan, execute, and monitor multiple initiatives simultaneously across schools  

Ability to manage timelines, prioritize competing demands, and ensure follow-through on key deliverables  

Highly organized with strong attention to detail and operational execution  

Relationship builder who can collaborate effectively across teams and functions  

Proactive problem-solver with the ability to anticipate challenges and drive solutions 

Impact of the Role 

This role is critical to ensure that all students across JCA, VPA, and PCA are consistently engaged, supported, and progressing toward academic success. The Student Success Coordinator directly impacts student retention, attendance, and achievement by building strong systems, developing staff capacity, and ensuring every student has a clear path to success. 

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Life benefits – time & peace of mind

Paid time off

Retirement contributions

Optional Basic Life and AD&D insurance

Voluntary life insurance (employee, spouse, child)

Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

Medical, dental, and vision insurance

Employee Assistance Program

Voluntary short-term disability insurance

Voluntary long-term disability insurance

Career benefits – keep growing

Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.