Bilingual Interpreter

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

TransPerfect Connect is seeking highly fluent, professional bilingual speakers with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services. 

If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference! 

Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you’re supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact. 

This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and the target language and must be able to interpret complex conversations with speed and precision. This includes idiomatic expressions, specialized terminology (e.g., medical, legal, financial), and emotionally nuanced content. 

Success in this role requires strong active listening, emotional control, professionalism, empathy, and adaptability. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality. 

We are actively hiring for the following language pairs:
Mandarin English
Cantonese English
Portuguese English
German English
Korean English
Russian English
Arabic English

KEY RESPONSIBILITIES 

Provide consecutive interpretation services between English and your language pair across various industries (medical, legal, customer service, etc.) 

Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion 

Maintain confidentiality and impartiality at all times 

Manage call flow professionally, including respectfully intervening when clarification is needed 

Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions 

Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges 

Remain strictly within the interpreter’s role without offering personal opinions or advice 

Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance 

Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity 

WHAT WE OFFER 

Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control 

Hands-on role-play simulations and coaching led by certified interpreters 

Ongoing development opportunities, including advanced training for complex call types 

A meaningful opportunity to use your language skills to empower others, support critical conversations, and make a lasting impact 

Career advancement opportunities across interpreting, QA, training, and leadership roles 

BENEFITS 

Government-mandated benefits and access to a collaborative, supportive team environment 

A proactive and accessible HR department that focuses on the staff’s health and happiness 

REQUIRED QUALIFICATIONS 

High school diploma or equivalent (required); college education preferred 

Fluency in English and your language pair, with B2+ proficiency or higher 

Ability to pass a language and interpreting skills assessment 

Minimum of 6 months of call center, customer service, or interpreting experience 

Strong verbal communication, bilingual accuracy, and ethical decision making 

Proven ability to think clearly and act professionally in fast moving, emotionally complex situations 

Strong sense of professional responsibility, integrity, and time management 

Comfortable with assertive communication and session control 

Basic computer skills, including typing and MS Office navigation 

Quiet, distraction-free workspace conducive to active listening and sustained concentration 

Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted) 

PREFERRED QUALIFICATIONS 

Certification in medical, legal, or community interpreting (strong plus) 

Experience with remote work tools and communication platforms 

REMOTE WORK REQUIREMENTS

Quiet, comfortable, and distraction free work environment 

Desktop or laptop computer (Windows or Mac) with at least 16GB RAM 

Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) — no cellular data or hotspot connections 

Computer no older than 5 years with a functioning webcam 

Windows 10 or newer / macOS Big Sur (OS 11) or newer 

WHO WE ARE 

TransPerfect Connect is the world’s leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care. 

PLEASE NOTE 

While this is a remote/work-from-home position, it is not a flexible or “work-at-your-own-pace” role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted. 

Interpreters are expected to follow a pre published, variable schedule. Breaks and lunch periods may vary daily and are assigned by our Workforce Management team based on operational needs. 

WE’RE LOOKING FOR INDIVIDUALS WHO 

Stay focused and attentive during high-volume, back-to-back call periods 

Handle pressure and emotionally complex conversations with calm and professionalism 

Welcome regular feedback and coaching as opportunities to grow and improve 

Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles 

Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality 

Are eager to use their bilingual fluency to support essential services in real time 

Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work 

Pre-employment background check is required.  

TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions. 

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.