Business Analyst II, OPL (Personal lines)

Remote, USA
Posted Jun 14, 2026
Full-time

Intact is committed to helping people, businesses, and society prosper. They are seeking a Business Analyst II, OPL to obtain and analyze requirements from business units, document these requirements, and facilitate communication between IT and various stakeholders.

Responsibilities

  • Obtain requirements from business units using techniques such as interview and work sessions
  • Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems
  • Document requirements obtained from the business community using defined templates
  • Act as an intermediary between IT, users and managers from different hierarchical levels
  • Ensure the link between the business units, the technology teams and the support team
  • Facilitate working sessions with experts from different fields
  • Responsible for improving productivity and reducing risks and high costs through effective analysis
  • Identify the need for change to assess and communicate their impact

Skills

  • Minimum of 1 year of relevant experience in project management and defect management
  • Knowledge of Contact 360, Jira, and Confluence tools
  • Highly developed analytical skills facilitating problem solving
  • Demonstrated ability to cope with change effectively
  • Have initiative and is autonomous
  • Skills for time and priority management
  • Good communication skills (oral and written)
  • No Canadian work experience required however must be eligible to work in Canada
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
  • Knowledge of the Agile Methodology (asset)

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)
  • 7.5%
  • Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
  • Our pension offerings provide flexibility and long-term security for our employees beyond their careers
  • The opportunity to receive guaranteed income for life via our defined benefit pension plan.

Company Overview

  • We created a purpose-driven company based on Values and a belief that insurance is about people, not things. It was founded in 1809, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.intactfc.com.

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