Client Experience Travel Consultant

Position Summary

We are currently welcoming motivated and customer-focused individuals to join our growing remote team as Client Experience Travel Consultants. In this role, you'll assist travelers by helping coordinate trip details, guiding them through the planning process, and ensuring each experience is organized with care and accuracy.

This remote opportunity is a great fit for individuals who enjoy supporting others, managing details, and working independently in a flexible environment. Whether you have previous customer-facing experience or are looking to build new skills, training and continued support are provided.

Core Responsibilities

Communicate with clients to understand travel preferences, goals, and scheduling needs

Assist with organizing travel arrangements including hotels, flights, transportation, cruises, and activities

Research and review travel options using approved supplier and reservation platforms

Provide updates related to booking progress, confirmations, and itinerary timelines

Respond to client questions through phone, email, and digital communication systems

Help coordinate itinerary modifications, special requests, and follow-up support

Maintain organized records and accurate documentation within internal systems

Participate in onboarding programs, virtual trainings, and ongoing development sessions

Benefits of Joining the Team

100% remote work environment

Flexible scheduling options to support work-life balance

Structured onboarding and continued training resources

Access to travel planning tools and supplier partnerships

Eligibility for travel perks, incentives, and recognition programs

Opportunities for advancement within an expanding remote team

Preferred Qualifications

Strong interpersonal and communication skills

Organized with the ability to manage multiple responsibilities effectively

Comfortable working independently and staying self-motivated

Familiarity with online platforms, email, and basic computer systems

Reliable internet access and professional communication habits

Experience in customer service, hospitality, administration, scheduling, or retail is beneficial but not required

Requirements

Must be at least 18 years old

Applicants must be legally authorized to work within the U.S., U.K., Mexico, Australia, Spain, or qualified regions