Clinical Operations Lead, Japan

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.

Supported over 350k patients living with obesity across our 5 markets

Received selective NICE endorsement to provide services to the NHS.

Tailored our offering to thousand of patients in Germany and Japan

About the Role (What You’ll Be Doing)

We are seeking a Clinical Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets.

This role will lead the development of a scalable prescriber workforce, establish strong clinical governance frameworks aligned with Japanese regulations, and act as the primary clinical representative for the Japan market.

You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment.

Key Responsibilities

Clinical Strategy & Market Development (Japan)

Lead clinical input for new product launches and market expansion in Japan

Adapt global clinical models to align with local regulations, prescribing practices, and patient expectations

Shape and continuously improve Japan-specific models of care

Workforce Scaling & Prescriber Management

Build and scale a reliable, high-quality prescriber network in Japan

Partner with hiring teams to design and execute screening, assessment, and onboarding processes

Establish systems for rostering, utilisation, and performance management

Support clinicians with clear guidance, ensuring consistent and safe prescribing practices

Clinical Quality, Insights & Risk Management

Monitor clinical performance through audits, data analysis, and prescriber insights

Lead clinical incident and complaint management, including triage, escalation, and resolution

Implement continuous quality improvement initiatives to enhance patient outcomes

Develop scalable clinical guardrails and safety protocols

Clinical Advisory & Cross-Functional Collaboration

Act as the clinical subject matter expert** for Japan across all functions

Review and localise clinical content, patient communications, and educational materials

Collaborate closely with pharmacy partners, operations, and patient support teams

Ensure effective coordination for clinical risk management and escalation pathways

Clinical Governance & Compliance (Japan)

Establish and maintain clinical governance frameworks aligned with Japanese healthcare regulations

Develop clear clinical protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes)

Support regulatory readiness, audits, and compliance requirements

Work closely with external stakeholders to ensure adherence to local standards of care

Practitioner Collaboration & Leadership

Act as the primary escalation point for Japanese prescribers and clinicians

Foster strong collaboration between remote practitioners and internal teams

Provide clinical leadership, guidance, and ongoing support to practitioners

External Engagement & Stakeholder Management

Build relationships with regulatory bodies, clinical associations, and healthcare stakeholders in Japan

Represent the company in industry events, conferences, and external forums

Support efforts to build trust and credibility in the Japanese healthcare ecosystem

What Success Looks Like

A scalable and high-performing prescriber network in Japan

Strong adherence to clinical quality and safety standards

Clear and effective clinical governance frameworks tailored to Japan

Seamless collaboration between clinical, operational, and commercial teams

Established trust with local regulators, partners, and stakeholders

About You (Who We’re Looking For)

Skills and experience

Licensed healthcare professional in Japan (e.g., physician, pharmacist, or allied health professional)

Strong understanding of the Japanese healthcare system, regulations, and prescribing practices

Experience in clinical operations, digital health, or healthcare strategy

Proven ability to build and scale teams or processes in a fast-paced environment

Strong stakeholder management skills, with the ability to work across local and global teams

Fluent in Japanese (native level) and comfortable working in English

Why join Eucalyptus?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

Thoughtful, evidence-based clinical care

Ethical and responsible prescribing

Accessible, affordable treatment options

Warm, non-judgemental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.

Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.

Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,

Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.