Creative Services Assistant
Wonderful Agency is a full-service, award-winning in-house agency known for creating marketing communications and brand experiences for iconic brands. The Creative Services Assistant supports the Creative Services and Broadcast Production team by coordinating production-related tasks across print and video production, ensuring projects are delivered efficiently and accurately.
Responsibilities
- Support the Print Production Managers and Producers with day-to-day project tracking, scheduling, and progress updates across multiple print and packaging initiatives
- Assist in preparing and distributing bids from vendors, ensuring specifications are clearly defined and timelines are achievable
- Gather, review, and compare vendor estimates to confirm accuracy, material alignment, and compliance with project requirements. Work closely with internal stakeholders to pursue estimate approvals and maintain cost transparency throughout the process
- Build and maintain project estimates, budgets, and cost trackers, ensuring all financial information is accurate and up to date
- Manage purchase orders, invoices, production service agreements, talent contracts, production insurance COIs, and billing documentation to ensure timely and accurate processing
- Maintain and regularly update production process documentation, training guides, completion reports and workflow reference materials to ensure consistency and knowledge sharing across the Creative Services team
- Maintain organized production files and vendor records for easy reference and auditing
- Coordinate all messengers, couriers, and local shipping, including shipping documentation, tracking and related paperwork
- Assist the producers with booking crew, equipment rentals and serve as a production assistant on-set for in-house projects
Skills
- 1–2 years of administrative experience, preferably in a creative agency setting
- Strong attention to detail with excellent organizational and time management skills
- Proficiency with Microsoft Office (Excel, Word, Outlook) and/or Google Workspace
- Excellent communication and interpersonal skills, with the ability to work cross-functionally
- Basic understanding of budgeting, invoicing, and vendor management
- Collaborative team player with a proactive and service-oriented mindset
- Able to multitask and manage competing priorities in a deadline-driven environment
- Curious learner who seeks to understand the technical and creative aspects of print production
- Familiarity with project management software (e.g., Asana, Wrike, Workfront) a plus
- Foundational understanding of print production processes, including materials, finishes, and file preparation would be advantageous
Benefits
- Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
- 24/7 online physician consultations
- Virtual mental health resources
- Life coaching
- Engaging employee community groups
- Cash rewards for healthy habits and fitness reimbursements
- Library of on-demand fitness videos
- Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
- Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
- Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
- Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
- Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Company Overview