Customer Service Associate - Remote Available
Overview:**
Join the team at Chewy, America's #1 pet pharmacy, as a Customer Service Associate. As a remote employee, you will be part of a team dedicated to delivering exceptional, memorable, and reliable experiences for pet parents, every time. **Responsibilities:**
Engage directly with pharmacy customers via inbound calls and other communication platforms...
Research and problem-solve to determine appropriate solutions for customers, and follow up as needed to resolve issues
Go above and beyond to "wow" customers, engaging with them and thinking critically to provide solutions while adhering to high safety and regulatory standards
*Qualifications:**
1-2 years working in a customer-focused environment
Excellent communication skills
Ability to multi-task and think critically
Flexibility to shift schedule and work overtime as needed
Must be able to pass background check for KY Rx Tech license
Show up committed to be your best! **Benefits:**
Competitive pay and benefits
Culture of belonging where you will feel valued for your skills and contributions
Opportunities to build, grow, and unleash your full potential
Empowerment to lead and foster a culture of continuous improvement, quality, and service
Recognition for your commitment and hard work
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