Customer Service Associate - The Deck Superstore: Commerce City, CO

Remote, USA
Posted Jun 13, 2026
Full-time

Master Halco is a leader in the outdoor design and construction industry, specifically through The Deck Superstore. They are seeking a Customer Service Associate to provide information and assistance to customers, helping to resolve issues and serve as a liaison between customers and the sales department.

Responsibilities

  • Act as the customer service role model for the branch
  • Provide information about products and services
  • Assist with resolving customer service related issues
  • Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
  • Serve as a liaison between customer and sales department
  • Assist branch management by addressing issues when necessary
  • Serve as a key contact for multiple processes
  • Performs related work assignments as directed

Skills

  • High school diploma or GED
  • Demonstrated customer service experience
  • Strong interpersonal and communications skills, both verbal and written
  • Energetic, organized (great time management) and able to manage a wide range of priorities
  • Exceptional customer service skills

Benefits

  • A competitive health care plan typically starts following the 31st day of employment
  • A generous matching 401(k) plan
  • Tuition reimbursement up to $10,000 per academic year
  • A generous paid-time off package
  • Corporate discount opportunities and more

Company Overview

  • Master Halco is a manufacturer and wholesale distributor of fence systems and gates for farm and ranch. It was founded in 1951, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is http://www.masterhalco.com.

  • Company H1B Sponsorship

  • Master Halco has a track record of offering H1B sponsorships, with 3 in 2024, 1 in 2023, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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