Customer Service (Cabinets)
Chadwell Supply is a recognized leader in the supplier category, named the National Apartment Association's 2025 Top Employer. The Cabinet Coordinator role involves managing incoming requests, providing support to Chadwell Representatives, and ensuring accurate data entry and communication with vendors.
Responsibilities
- Be able to process stock orders, quotes, and returns accurately
- Work quickly to provide substitutes for items placed on backorder if requested
- Be able to process Credit Card Authorizations on open orders
- Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts
- Be able to answer the phone with a clear friendly tone
- Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts
- Acknowledge and answer all emails as they arrive
- Participate in Lunch and Learns and all other product knowledge opportunities
- Remain logged into queues during business hours
Skills
- Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
- Be proficient in Microsoft Outlook, Word, and Excel
- Having strong attention to detail, problem-solving skills, and proactive thinking is required
- Be able to work in a self-managed, self-motivated team-oriented environment. This includes cooperatively scheduling work and meetings and the ability to multitask with frequent interruptions
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability
- 401K
- 104 hours paid time off accrual
- Paid holidays off
- Employee Discount Program
- Long-term Career Opportunities
Company Overview