Director of People Operations

What You’ll Do
In this role, you will be responsible for:

Building and leading a lean, high-quality People Operations function that supports employees, managers, and leadership as the firm scales
Owning core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution
Partnering closely with the Chief People Officer and leaders across the business to translate culture, values, and business needs into practical people systems, policies, and employee experiences
Ensuring operational excellence across the employee lifecycle through clear processes, strong follow-through, sound judgment, and a high-touch concierge-level experience
Identifying opportunities to improve systems, processes, or outcomes

At TopDog Law, everyone is expected to think critically, communicate clearly, and take ownership of their work.
How This Role Drives the Business
This role is critical to our success because it:

Directly impacts team efficiency, manager effectiveness, employee experience, retention, and organizational health
Supports speed, quality, and consistency as we scale
Helps protect and elevate the TopDog Law brand and employee experience
Strengthens the foundation needed to grow responsibly and sustainably
What Success Looks Like
Within your first 6–12 months, success in this role looks like:

Managers are better equipped and more consistent in how they lead people
Employees experience the company as supportive, organized, responsive, and high quality
HR is working proactively with managers to identify people risk, retention risk, performance concerns, and team friction early rather than reacting once issues escalate
Core People Ops functions including compliance, HRIS administration, benefits administration, documentation, and employee lifecycle processes run cleanly, efficiently and reliably
Employees are paid accurately and on time, and compensation administration is dependable and well-managed (this function may move to finance)
Compensation practices are informed by market data and support attraction and retention of strong talent
Top talent across the organization is identified, discussed intentionally, and nurtured for growth and retention
People processes, policies, and employee touchpoints reflect the culture we want to build, not just what we say we value
The Chief People Officer is fully freed from day-to-day HR administration and operational triage and able to focus on executive leadership, culture, communications, and strategy
Qualifications
Required:
8+ years of progressive HR / People Operations experience, including significant ownership in a fast-paced or scaling environment
Experience leading or owning core HR functions including employee relations, manager coaching, compliance, policy, performance support, and people operations
Demonstrated ability to build systems, processes, and infrastructure from scratch or in underbuilt environments
Strong judgment and comfort operating in a high-growth, high-change, and at times high-risk environment
Mindset that is pro-business and pro-people, simultaneously
Experience balancing strategic thinking with hands-on execution and administrative ownership
Strong communication skills—written and verbal
Ability to think critically, prioritize effectively, and execute with speed
Nice to Have:
Experience in a fast-growing or high-volume environment
Comfort with ambiguity and evolving systems
Experience in legal, professional services, or client-centric organizations
Experience with HRIS and workflow automation tools such as Rippling
Experience supporting distributed or remote teams
Experience with M&A and technology integrations
Experience with compensation benchmarking, talent reviews, and succession planning
About TopDog Law
TopDog Law is a nationally scaling, fully-integrated, personal injury law firm with strong partner relationships across the country. We are building for impact, excellence, and growth. 
We are building a high-performance, high-trust, no-ego culture where talented people do meaningful work, grow quickly, and take pride in what they build together. This is not a legacy law firm.

This is a rocket ship, and we’re assembling the team that will take it to the next level. If you thrive in fast-moving environments, love taking ownership and being held accountable, and want to be part of something you can help shape, not just maintain, you’ll feel right at home here.

Our Story
TopDog Law is not your typical law firm. We believe that world-class marketing, paired with exceptional legal talent and operations creates better experiences and outcomes for clients and the business alike.

Over the past three years, we've grown 2 - 3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed and execution align. Now, we're applying that same discipline and innovation to law firm operations, case management and execution as we scale nationally and fully integrate

We are intentionally building the infrastructure, systems and teams needed to scale at a national level without sacrificing quality, culture or accountability. This is still the early stage of that journey, which means the people who join now have a real opportunity to help shape how the firm operates for years to come.

Who Thrives Here

We don’t hire based on resumes alone. We hire for competence, character, and mindset.
You will thrive at TopDog Law if you:

Embrace Change
You have a growth mindset and seek continuous improvement
You welcome feedback and adapt quickly
You ask “What’s next?” rather than “That’s not my job”

Are Committed to the Organization
You care deeply about doing great work
You have your teammates’ backs
You’re here to build something meaningful and long-lasting

Bring an Upbeat, No-Ego Energy
You show up positive, professional, and solutions-oriented
You enjoy the work and respect the people around you
You leave drama, negativity, and ego at the door

Take Ownership
You do what you say you’ll do
You follow through and communicate early when something’s off track
You treat the business like it’s yours

Fast & Hungry
You move with urgency and sound judgment
You prioritize progress over perfection
You thrive in fast-paced, high-expectation environments
You seek feedback, stretch assignments, and more responsibility
You’re motivated by growth, impact, and building something bigger than yourself

Why TopDog Law
Real growth: As the firm grows, so do opportunities for advancement and leadership
High standards, real support: Clear expectations, coaching, and accountability
Culture that matters: Trust, respect, speed, and integrity, without sacrificing humanity
Meaningful work: Helping people through some of the hardest moments of their lives

Ready to Build With Us?
If you’re excited by ownership, accountability, growth, and the chance to help build something exceptional from the ground up - we’d love to hear from you.
Apply today and help shape the future of TopDog Law.