Entry Level Healthcare Position: Program Coordinator
At Home Healthcare is a company dedicated to providing exceptional care for pediatric and community care patients in the comfort of their homes. They are seeking a Program Coordinator responsible for coordinating client care, ensuring compliance with documentation, and supporting office operations.
Responsibilities
- Responsible for accurate and timely preparation and processing of HHS required documents; coordinates care of clients and utilizes task planners appropriately in Outlook. Ensures timeliness and completeness of all documentation
- Monitors payroll and scheduling process to ensure Community Care compliance
- Performs all data entry pertaining to HHS documentation and paperwork from Social Workers; Field Supervisors or any corresponding entity
- Tracks all initial Dr. Orders; supervisory visits and ensures completion of paperwork on new intakes. Mail/Fax/Email paperwork to designated person on a timely basis
- Works closely with office coordinator and field supervisors
- Establishes and maintains rapport with case managers; assist with audits as required
- Adheres to all HHS/ MCO program requirements
- Available for on call rotations as required for all HHS programs
- Accurately and timely log and verify of all program notes for client and worker
- Contacts and communicates with providers to handle payroll discrepancies and issues appropriately
- Maintains compliance with all At Home Healthcare/ Vital Caring policies, procedures, and regulations, including all federal and state laws
- Completes accurate and timely documentation
- Accurately prepares and proofreads letters, memos, spreadsheets and other correspondence
- Maintains a clean and safe work environment
- Makes copies of various documents as required
- Reviews and accurately processes mail and other correspondence daily
- Perform all other duties as requested by supervisor/ management
Skills
- Requires a high school diploma or equivalent
- Excellent organizational skills and ability to effectively handle multiple tasks required
- Professional customer service skills required
- Time management skills required
- Data entry required
- Reliable transportation
- Valid and current auto liability insurance
- Must have and maintain valid Driver's License
- Ability to handle stressful situations in a calm and courteous manner at all times
- Ability to lift up to 50 lbs. and move patients
- Ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds continuously to move objects
- Ability to communicate clearly and make self-understood effectively in face-to-face interactions
- Ability to hear and receive verbal instructions correctly
- Ability to concentrate on fine detail with frequent interruption
- Ability to focus attention on tasks for 10-20 minutes at a time on a continuous basis, 20-60 minutes on occasion
- Ability to understand and relate to specific ideas one at a time
- Ability to remember verbal and written tasks/assignments from a few hours to several day periods
- Position requires sitting approximately 60% of time standing/stooping/bending/climbing approximately 20% of time; and walking approximately 20% of time
- Excellent computer software skills necessary to produce accurate documents and materials required
- Working knowledge of MS Office, Excel or similar software required
- Requires ability to work effectively under minimal supervision
- Exercise excellent, sound professional judgment and maintain confidentiality
- Ability to work well both independently and with others in a shared environment while maintaining a courteous and positive attitude in all situations
- Clerical experience is preferred
- Proficient knowledge of MS Office, Excel or similar software preferred
Company Overview