Experience Scheduling Specialist
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Position
Our expanding remote coordination department is seeking detail-oriented and customer-focused individuals to join the team as Experience Scheduling Specialists. In this role, you'll help clients organize travel plans, coordinate scheduling details, and assist with reservation-related tasks to help ensure each trip is prepared smoothly and efficiently.
This opportunity is a great match for individuals who enjoy organization, communication, and supporting others in a remote work environment. Whether you have previous experience in hospitality, administration, customer service, or are looking to learn new skills, full onboarding and ongoing support are included.
Main Responsibilities
Assist clients with scheduling requests, vacation preferences, and travel arrangements
Coordinate accommodations, cruises, flights, transportation services, tours, and activities
Review travel availability and pricing using approved supplier and booking platforms
Organize itinerary details, reservation confirmations, and scheduling updates
Communicate with clients through phone, email, and web-based messaging systems
Support clients with itinerary modifications, booking updates, and follow-up assistance
Maintain accurate documentation and organized client records within internal systems
Monitor destination information, supplier announcements, and promotional travel offers
Attend remote onboarding sessions, training workshops, and ongoing team development programs
Preferred Qualifications
Strong communication and interpersonal abilities
Excellent organizational and multitasking skills
Ability to work independently and manage responsibilities remotely
Comfortable using online systems, email, and basic computer applications
Reliable internet connection and professional communication habits
Positive mindset with willingness to learn and adapt
Interest in scheduling, customer support, hospitality, or travel-related roles
Must be at least 18 years old
Applicants must reside in the United States, UK, Mexico, Australia, Spain, or qualified regions
Benefits
Fully remote work opportunity
Flexible scheduling options
Guided onboarding and training resources
Continued mentorship and professional growth support
Access to travel supplier systems, booking tools, and industry resources
Eligibility for travel-related discounts, incentives, and recognition programs
Advancement opportunities within a growing and supportive remote team