GAAPS Alternatives | Analyst/Associate Client Services | Princeton and Seattle
BlackRock is the world's largest asset manager, dedicated to empowering employees and fostering positive relationships. The Analyst/Associate in Client Services will support private market products through investor servicing, onboarding, and risk management, ensuring efficient operations and strong client relationships.
Responsibilities
- Coordinate client onboarding, fund launches, and trade activity, partnering with Transfer Agents (TAs) to manage account setup and maintain accurate investor data
- Build and maintain detailed client profiles, developing an investor attribute framework to enhance servicing and data management
- Provide a streamlined global onboarding experience, managing the pipeline from pre-win through close, communicating status updates, and escalating issues as needed
- Oversee document review processes in collaboration with BlackRock Legal and external counsel, ensuring efficient tracking and implementation of updates
- Facilitate cash flow processes, coordinating subscriptions, redemptions, and product updates with clients and portfolio managers
- Maintain governance and quality control of third-party service providers, promoting transparency and adherence to global standards
- Develop strong internal partnerships to anticipate product pipeline changes and evolving business requirements
- Deliver accurate and timely investor and fund reports, including account statements, capital calls, distributions, Schedule K-1s, and fund updates
- Serve as a central point of contact for client and stakeholder inquiries, researching requests and coordinating accurate responses
- Manage investor change requests, such as wire instructions and contact updates, ensuring proper authorization and accurate system updates
- Monitor capital activity funding by working closely with Transfer Agents and portfolio management teams
- Identify operational inefficiencies and implement solutions to mitigate risks, enhance data quality, and improve workflow efficiency
- Enhance regulatory reporting processes by improving data integrity and optimizing workflows
- Maintain data accuracy across systems, leveraging Airtable workflows and exception reporting to ensure process integrity
Skills
- 3-5 years of experience for Associate Role, with a strong focus on overseeing product pipelines and managing end-to-end investor onboarding processes
- 1-3 years of experience for Analyst Role, emphasizing risk management of critical operational processes and investor servicing
- Financial services or investment management experience preferred, particularly exposure to private placements, financial securities, and limited offerings
- Basic knowledge of open- and closed-end fund operations and structures
- Strong understanding of business operations, financial principles, and legal frameworks related to investment products and services
- Proven experience in a client-facing role, with the ability to handle inquiries and build trusted relationships
- Exceptional organizational skills, with the ability to manage competing priorities in a dynamic environment
- Excellent verbal and written communication skills, with a keen attention to detail and strong follow-through
- Adaptable, resilient, and able to respond quickly to shifting business needs
- Self-driven, collaborative, and effective in working with both internal and external stakeholders
- Proficiency in Microsoft Office Suite, particularly Word and Excel
- Strong analytical problem-solving skills with the ability to assess issues, analyze data, and deliver effective solutions
- Ability to grasp and apply complex concepts and procedures, working both independently and as part of a global team
- Experience with Airtable databases, interfaces, and automation is a plus
Benefits
- Annual discretionary bonus
- Healthcare
- Leave benefits
- Retirement benefits
- Strong retirement plan
- Tuition reimbursement
- Comprehensive healthcare
- Support for working parents
- Flexible Time Off (FTO)
Company Overview
Company H1B Sponsorship