Implementation Specialist

About DevSavant
At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

Key Responsibilities:

Guide clients through the implementation process of the client PRM solutions

Configure and customize PRM platforms according to client requirements

Conduct discovery sessions to understand client needs and business processes

Create and maintain project timelines and implementation schedules

Provide technical guidance and best practices to clients

Document client requirements and configuration specifications

Collaborate with internal teams including support, development, and sales

Deliver platform training to client teams

Troubleshoot technical issues during implementation

Ensure successful client onboarding and platform adoption

Requirements:

2-4 years of experience in software implementation, customer success, or related field

Strong technical aptitude and ability to learn new technologies quickly

Excellent project management and organizational skills

Outstanding verbal and written communication abilities

Experience working directly with clients in a technical capacity

Problem-solving mindset with attention to detail

Ability to manage multiple implementations simultaneously

Proficiency with MS Office Suite and project management tools

English level: B2 Advanced

Power Skills:

Clear verbal communication

Written communication

Active listening

Presentation skills

Time management

Prioritization

Organization

Attention to detail

Multitasking

Relationship building

Customer service orientation