Information Governance Analyst

Marshall, Gerstein & Borun LLP provides sophisticated intellectual property advice and legal services to many of the world’s largest businesses. The Information Governance Analyst plays a key role in supporting the Firm’s Records and NBI function by ensuring the accurate collection, analysis, and processing of new business and client data across firm-wide systems.

Responsibilities

• Collect, analyze, categorize, and process incoming new business data from multiple points of entry to ensure accurate client and matter setup across firm-wide systems
• Implement best practices for classifying and managing electronic records across enterprise repositories including NetDocuments (DMS & NDToolKit), Intapp (New Business Intake & Conflicts modules), and Microsoft Office
• Analyze and process incoming U.S. and foreign patent prosecution materials to ensure proper classification and entry into MGB and related systems
• Enter, update, and maintain data derived from new business intake forms in multiple databases to support regular reporting and firm-wide access to accurate client information
• Provide ongoing database maintenance, quality control, and research support to ensure consistency and accuracy of records maintained in firm systems and electronic record programs
• Detect patterns of inconsistent data usage and collaborate with firm personnel to promote standardized recordkeeping practices
• Assist with documenting current procedures and streamlining processes related to electronic records management
• Work closely with attorney support staff to ensure Client Engagement Letters are properly filed in designated physical binders and electronic logs
• Partner with the Records Management Team Leader and Chief Innovation Management Officer to support firm-wide initiatives related to records, reporting, and data governance
• Serve as backup to New Business Intake and Records teams, ensuring time-sensitive data maintenance and intake requests are completed accurately and on time
• Help train staff on best practices related to records governance and new business intake, reinforcing compliance, and reducing risk
• Perform additional duties and special projects as assigned to support evolving business and strategic needs of the Firm

Skills

• Minimum of 1+ years of records management or data administration experience
• Strong knowledge of Microsoft Office Suite (Word, Excel, and PowerPoint)
• Exceptional attention to detail with the ability to maintain a high level of accuracy and low error rates
• Strong customer service mindset with experience supporting internal stakeholders such as attorneys and administrative staff
• Demonstrated initiative, accountability, and the ability to adapt to changing responsibilities aligned with the firm's strategic goals and work independently with minimal supervision
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple projects and shifting priorities
• Excellent verbal and written communication skills; able to interact effectively with individuals at all levels of the Firm
• Ability to exercise sound judgment, maintain confidentiality, and use discretion at all times
• Ability to adapt to changing job responsibilities based on the strategic goals of the Firm
• Willingness and flexibility to work before or after standard business hours when necessary to meet firm requirements
• Prior experience in records management, preferably in an intellectual property or legal environment
• Working knowledge of document management systems (Open Text DM10), SharePoint, and database applications such as MS Access is helpful, but not required
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with legal terminology, IP records, and matter lifecycle management is a plus
• Familiarity with Boolean search techniques
• Associate or bachelor's degree

Benefits

• 401(k)
• Hybrid Remote Work Policy (3 Days In Office, 2 Days Remote)
• In-house and external learning and development opportunities
• Career Coaching Services
• Generous health insurance, mental health and well-being benefits

Company Overview

Company H1B Sponsorship