Insurance Reimbursement Specialist

Are you a financial problem-solver who loves cracking insurance puzzles? Do you thrive on ensuring claims are paid correctly, resolving denials, and keeping revenue flowing smoothly?

We’re looking for an experienced
Insurance Reimbursement Specialist to join our team — someone who brings tenacity, accuracy, and a solution-focused mindset to the revenue cycle. If you have experience in orthotic and prosthetic (O&P) insurance billing, follow-up, and denial management, you’ll feel right at home.

In this role, you’ll be the key player in ensuring claims are reimbursed accurately and on time, spotting payer trends, and helping clients maximize revenue — all while providing critical support for patients accessing O&P care.

What You'll Do

Insurance Follow-Up and Denial Management

Work all aging accounts (30+ days) for assigned clients using payer calls, online portals, and claim status tools

Investigate and resolve denials, underpayments, payment delays, and requests for additional documentation

Execute reimbursement and denial management procedures according to client contracts and internal protocols

Identify accounts over 90 days and escalate for strategic review

Trend Analysis and Communication

Spot recurring denial patterns, payer trends, and potential compliance risks

Share insights and tips with the Client Success Manager to improve billing performance

Collaborate with internal teams to proactively reduce denials

Documentation and Software Use

Accurately document all follow-up actions across multiple billing platforms

Maintain proficiency in client-specific billing software and payer portals

Keep detailed, audit-ready records of reimbursement activity

Our Ideal Candidate

Experience in
insurance reimbursement, AR follow-up, or denial management (O&P experience preferred)

Solid understanding of payer requirements and the medical billing lifecycle

Strong attention to detail, organization, and time-management skills

Confidence navigating multiple billing platforms and payer portals

Persistent, curious, and solution-oriented mindset

Excellent communication and collaboration skills

If you’re ready to bring your insurance reimbursement skills to a team that values precision, impact, and collaboration, we want to hear from you.

Please Note: We are not working with staffing agencies or third-party recruiters. Direct applicants only.