Premium Audit Insurance Trainee (Tyler/Northeast Texas)
Texas Mutual Insurance Company is the leading workers’ compensation insurance provider in Texas, serving a wide range of businesses and workers. They are seeking a Premium Audit Trainee who will undergo a 12-week training program to develop the necessary skills for conducting audits and providing excellent customer service to policyholders.
Responsibilities
- Complete a 12-week training program based in Austin, TX with an expected start date of April 6, 2026. Travel throughout Texas is expected during the 12-week program as well
- Upon completion of the training program you will work remotely (from your Texas-based home office) with frequent travel to customers in the Tyler/Northeast Texas area. It is expected that an employee in this position will reside in any location near their assigned territory. A company vehicle will be provided upon completion of the training program
- During the training program you will learn the skills required to:
- Conduct onsite audits by examining financial records and performing interviews to determine the final earned premium for the policyholder
- Analyze financial reconciliations, policyholder payroll records, job classification codes, and contracts
- Develop and maintain policyholder relationships, deliver excellent customer service, and promote policyholder retention
- Communicate with policyholders to ensure their understanding and compliance
- Identify and refer potential fraud
Skills
- Bachelor's degree or equivalent education, training, or experience
- Proficiency in Microsoft Office applications
- Excellent critical thinking, empathy, desk management, communication, and customer service skills
- Valid Texas driver's license
- Ability to travel within the state of Texas
Benefits
- Annual performance bonus and merit-based pay increase
- Lifestyle Savings Account ($1,000 per year)
- Automatic 4% employer contribution to retirement plan
- 401k plan with 100% employer match up to 6%
- Student loan repayment matching in 401k plan
- Three weeks’ time off for vacation
- Nine paid holidays and two personal days each year
- Day one health, Rx, vision and dental insurance
- Life and disability insurance
- Flexible spending account
- Pet insurance and pet Rx discounts
- Free on-site gym, fitness classes, and health and wellness resources
- Free identity theft protection
- Free student loan repayment and refinancing consultation
- Professional development and tuition reimbursement
- Employee referral bonus
- Free onsite snacks
Company Overview