Project Coordinator
ActiveCo Technology Management, a New Charter Technologies Company, is a leader in reshaping IT Management. The Project Coordinator serves as a central point of organization and communication, ensuring projects move from planning to delivery while supporting internal teams and clients.
Responsibilities
- Support projects from sales handoff through successful delivery
- Keep projects organized, documented, and progressing according to plan
- Anticipate risks and address potential issues early
- Coordinate and lead internal and client meetings, including kickoffs, status updates, and wrap-ups
- Prepare agendas, guide discussions, and track action items
- Ensure clarity around ownership, timelines, and next steps
- Schedule Professional Services team members and Sales Engineers to support project delivery and revenue goals
- Coordinate vendors and third-party partners, tracking deliverables and timelines
- Adjust schedules and priorities as project needs evolve
- Provide consistent, proactive updates to clients and internal stakeholders
- Translate technical progress into clear, understandable information when needed
- Escalate risks or issues in a timely and appropriate manner
- Track scope, timelines, and budgets
- Support weekly revenue forecasting and utilization tracking
- Identify risks to delivery or profitability and communicate them early
- Perform final reviews to confirm all deliverables have been completed as expected
- Ensure project documentation is accurate, complete, and current
- Follow up until projects are fully closed and documented
- Maintain project boards, work-in-progress tracking, sales order conversions, and inventory audits
- Keep project systems clean, reliable, and up to date
- Support scope requests and prioritize Sales Engineer work appropriately
Skills
- Strong organizational and time-management skills
- Accountability to deadlines and consistent follow-through
- Proactive approach to problem-solving
- Ability to coordinate across teams and manage follow-ups
- Clear written and verbal communication skills
- Attention to detail while maintaining awareness of overall goals
- Adaptability in a fast-paced, changing environment
- Client-focused, professional, and collaborative working style
- 1–3 years of experience in a Project Coordinator, Project Manager, or similar role
- Experience in a fast-paced or client-facing environment (MSP experience a plus)
- Familiarity with tools such as Microsoft Teams, ConnectWise, MS Planner, or similar platforms
- Experience managing multiple projects simultaneously
- Understanding of project management fundamentals and resource planning
- Interest in IT services and professional services delivery
Company Overview