[Remote] Cloud Application Support, ease Cloud Accounting Services (Remote Opportunity)

Note: The job is a remote job and is open to candidates in USA. MNP is a leading national accounting, tax, and business advisory firm in Canada, seeking to enhance its ease Cloud Accounting Services team with a Cloud Application Support professional. The role focuses on executing client implementations, supporting data migration to cloud applications, and improving integration methodologies while ensuring client needs are met.

Responsibilities

• Execute implementations and convert client files from desktop applications (e.g., QuickBooks Desktop, Sage 50) to cloud accounting applications (e.g., QBO, Xero, Sage Business Cloud)
• Support chart of accounts mapping from the legacy system to the new application
• Identify data quality issues and errors, investigate discrepancies and discuss with onboarding team to develop resolutions
• Contribute to the development of new ideas and approaches to improve MNP’s cloud accounting integration methodology
• Work collaboratively with the ease Onboarding team to meet client requirements
• Monitor and manage support request inboxes

Skills

• Accounting certificate or a bachelor's degree in commerce or business administration (accounting, finance or management information systems (MIS) major is considered an asset)
• Experience executing accounting system implementations; conversion experience moving from desktop-based products to cloud applications is preferred
• Knowledge of the bookkeeping process
• Experience working with desktop-based small business accounting packages, including QuickBooks Desktop, Sage 50 and/or other legacy desktop products
• Experience working with cloud-based accounting packages is considered an asset (e.g., QBO, Xero, Sage Business Cloud)
• Advanced experience in Microsoft Office including Word, Excel and Image editing software (i.e., GIMP, Snag It)
• Bilingual (English and French) would be an asset

Benefits

• Generous paid time off including 4 personal days
• Firm sponsored social events
• A group pension plan with 4% matching contribution
• Voluntary savings products
• Bonus program eligibility
• A wellness subsidy
• Health and dental benefits
• Mental health resources
• Exclusive access to perks and discounts
• Professional development assistance
• Learning opportunities through MNP University
• A flexible ‘Dress For Your Day’ environment

Company Overview