[Remote] Design Program Coordinator

Note: The job is a remote job and is open to candidates in USA. Cisco is a technology leader revolutionizing how data and infrastructure connect and protect organizations. As a Design Program Coordinator, you will support the execution of design operations and program activities, ensuring teams remain organized and effective while contributing to a positive team culture.

Responsibilities

• Support design operations and program management work that is scoped and prioritized by Design Operations leads and managers
• Assist with planning, coordination, and execution of programs related to onboarding, team operations, communications, and process support
• Maintain project information, documentation, and operational artifacts, ensuring updates are accurate and accessible
• Use established tools and templates to track work, share updates, and support day-to-day program activities
• Participate in team meetings, planning sessions, and design operations rituals, contributing updates, and follow-through on assigned tasks
• Collaborate with cross-functional partners while developing an understanding of roles, workflows, and dependencies within design and product teams
• Communicate progress and blockers clearly within the Design Operations team, escalating questions or risks with guidance
• Learn and apply foundational design operations and design program management practices, including basic exposure to design thinking and the double diamond process
• Seek clarity, ask questions, and proactively request support to ensure work is completed effectively and on time
• Contribute to a positive, inclusive team culture by participating in feedback sessions, working collaboratively, and demonstrating professionalism in all interactions

Skills

• Bachelor's degree or equivalent practical experience in Design, Psychology, Business, Operations, Human Factors, or related field
• Experience in program coordination, project support, design operations, or a related role supporting teams
• Experience with collaboration, documentation and planning tools such as Airtable, Microsoft Office, WebEx and Miro
• Experience supporting onboarding, team operations, or internal programs within a design, product, or technology organization
• Comfort working in a fast-paced environment with evolving priorities
• Collaborative mindset with an interest in supporting cross-functional teams
• Thoughtful, people-centered approach with interest in improving team experiences and operational effectiveness
• Desire to grow foundational skills in design operations and design program management
• Organizational skills with the ability to manage details across multiple tasks and timelines
• Clear and professional written and verbal communication skills
• Ability to work independently on assigned tasks while knowing when to seek guidance or clarification

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses subject to Cisco’s policies
• Performance-based Incentive Pay

Company Overview

Company H1B Sponsorship