Travel Support & Client Services Specialist

About the Opportunity

Our remote team is continuing to grow, and we're currently looking for motivated individuals who enjoy helping others and keeping things organized to join us as Travel Support & Client Services Specialists. In this role, you'll assist clients with coordinating travel arrangements, managing important trip details, and providing helpful support throughout the planning process.

This position is ideal for individuals who are customer-focused, detail-oriented, and comfortable working independently in a remote environment. Whether your background is in hospitality, customer support, administration, scheduling, or retail, this opportunity provides full training and ongoing guidance to help you succeed.

What You'll Be Doing

Assist clients with organizing travel plans based on preferences, schedules, and budgets

Coordinate reservations for hotels, cruises, transportation, tours, and activities

Research travel options and availability using approved supplier and booking platforms

Provide clients with updates regarding confirmations, itinerary progress, and travel details

Respond to client questions through email, phone, and online communication systems

Help manage itinerary adjustments, follow-up requests, and service-related updates

Maintain accurate records and organized documentation within internal systems

Attend virtual onboarding sessions, team trainings, and professional development meetings

What We Provide

Fully remote work opportunity

Flexible scheduling options

Step-by-step onboarding and training support

Continued mentorship and development resources

Access to travel industry tools, supplier systems, and planning platforms

Eligibility for travel-related incentives and discount programs

Advancement opportunities within a growing remote team

Preferred Qualifications

Strong communication and interpersonal skills

Organized with excellent attention to detail

Ability to multitask and stay self-motivated while working remotely

Comfortable using email, online platforms, and basic computer systems

Reliable internet connection and professional communication habits

Previous experience in customer service, hospitality, administration, scheduling, support services, or retail is helpful but not required

Requirements

Must be at least 18 years of age

Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or other qualified hiring regions