Financial Operations Associate - North & South America

About the role
CXM is a global broker providing access to Forex, CFDs, and other financial markets. We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, and reliable support. We are seeking a Financial Operations Associate to join our team and support our global operations. In this role, you will manage deposits, withdrawals, reconciliations, and reporting, while ensuring smooth communication with regional teams and maintaining high operational standards. This is a permanently remote position, open to candidates based in regions across North and South America. Fluency in Mandarin is essential.
Responsibilities
Process and reconcile client deposits and withdrawals

Prepare daily and weekly cash flow reports

Track and analyze financial operations performance

Ensure accurate balance tracking and communicate updates with global teams

Draft monthly and quarterly transaction projections and actively discuss them with management

Support treasury duties and internal controls

Requirements
2–3+ years of experience in financial operations

Strong analytical and quantitative skills

Advanced proficiency in Excel

Excellent communication skills; ability to work across global teams

Fluency in Mandarin (essential)

Ability to work independently and handle rotating shifts, including overnight and weekends

Qualifications
Bachelor’s degree in a quantitative field

Working Conditions & Compensation
Fully remote role

40 hours per week, rotating shifts including overnight and weekends

Competitive compensation package, aligned with experience and market benchmarks

Localized holidays and vacation benefits