IP Engineer I

Mediacom Communications is a leading provider of internet and communication services across the United States. The IP Engineer I will work as part of the IP Operations team to implement transport capacity solutions and provide technical support for various IP technologies and networks.

Responsibilities

• Provide implementation for all company managed IP networks and all applications of IP Technologies
• Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans
• Provide technical support to NOC and other technical operations groups to resolve open IP Operations related tickets and issues
• Provide technical support and technical expertise concerning the operation of the IP Routers, Switches, SONET and Optical Transport networks
• Provide technical support to Equipment Installers and Network Testers as required
• Implement new network builds or augmentations which include all aspects of Layer 1 thru Layer 4 IP services delivery
• Provide technical support to sales and sales engineering associates when required
• Understand technical issues and the implications on the business and be able to communicate them with other operating departments within the business
• Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
• Maintain positive relationships with customers and employees
• Perform ongoing online maintenance and diagnostics to network
• Perform other duties as requested by supervisor

Skills

• Associate's degree in computer science, Networking, or equivalent experience
• Technical school, military training or equivalent work experience
• Ability to learn new software, troubleshoot digital data and voice networks
• Some Cisco experience required
• 1 – 3 years experience with a carrier or a carrier network vendor; transmission product technology knowledge (NORTEL S/DMS preferred); TDM and circuit switched network experience
• Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. MPLS, OSPF, VPN, VLAN, DNS, DHCP, etc
• Working knowledge of IP Address administration and domain management
• Working knowledge of transport protocols i.e. ATM, Frame Relay, SONET, or Ethernet
• Cisco CCNA or equivalent a plus
• Optical transport knowledge a plus; including the following: specifications of different optical fiber types, optical loss budgets, dispersion compensation, DWDM technologies
• Telecom equipment installations experience a plus

Benefits

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Company Overview

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