Sales Operations Analyst
Inovonics is a company focused on commercial security solutions, seeking a Sales Operations Analyst to enhance sales effectiveness through data analysis and reporting. The role involves maintaining sales forecasts, analyzing pipeline health, and delivering insights to support sales leadership.
Responsibilities
- Own and deliver the monthly Mechanical Sales Forecast, analyzing historical trends, pipeline data, and market conditions to provide accurate revenue predictions
- Produce weekly and monthly Sales Out Analysis reports, tracking product movement through distribution channels and identifying trends in customer purchasing patterns
- Generate weekly Funnel Reporting to monitor pipeline health, conversion rates, and sales velocity across all stages of the sales process
- Compile monthly Lead and Marketing Reporting, measuring campaign effectiveness, lead quality, and conversion metrics to optimize marketing investments
- Calculate monthly Sales Compensation for the entire sales organization, ensuring accurate commission calculations based on complex plan structures and accelerators
- Conduct monthly Support Case Analysis to identify product issues, customer satisfaction trends, and opportunities for proactive account management
- Execute monthly Account Product Updates in Salesforce, maintaining accurate records of customer product portfolios and adoption rates
- Complete monthly Financial Actual Updates to opportunities, reconciling closed deals with actual revenue recognition and maintaining forecast accuracy
- Respond to ad hoc analysis requests from sales leadership, providing data-driven insights to support strategic decisions and territory planning
- Maintain data integrity across Salesforce and other systems, identifying and resolving data quality issues that impact reporting accuracy
- Develop and improve reporting processes to increase efficiency and insight quality over time
- Collaborate with channel partners and distributors to gather sales data and maintain visibility into two-tier distribution activities
Skills
- Advanced Excel skills including pivot tables, VLOOKUP, complex formulas, and data modeling; ability to manipulate large datasets efficiently
- 0-2 years of experience in sales operations, business analysis, or data analytics, preferably in B2B technology or distribution environments
- Strong analytical mindset with ability to identify trends, anomalies, and actionable insights from complex data
- Experience with CRM systems (Salesforce preferred) and comfort learning new technology platforms
- Detail-oriented with high accuracy standards, particularly for compensation calculations and financial reporting
- Excellent time management skills to maintain multiple recurring reports while accommodating urgent requests
- Strong written and verbal communication skills to present findings to sales leadership and cross-functional teams
- Basic knowledge of sales compensation structures, quotas, and commission calculations
- Self-motivated with ability to work independently while meeting strict deadlines
- Comfortable working in a hybrid environment with strong collaboration skills for both office and remote work
- Proactive problem-solver who identifies process improvement opportunities without prompting
- Understanding of two-tier distribution models and channel sales dynamics preferred but not required
- Bachelor's degree in Business Analytics, Finance, Information Systems, or related field preferred. Equivalent experience with demonstrated analytical capabilities will be considered
Company Overview