Travel Support & Experience Specialist
Position Overview
Our growing virtual travel team is looking for customer-focused and organized individuals to join us as Travel Support & Experience Specialists. In this remote role, you'll assist clients with coordinating travel plans, monitoring reservation details, and providing ongoing support to help ensure every trip is prepared accurately and efficiently.
This opportunity is a strong fit for individuals who enjoy helping others, staying detail-focused, and working independently in a flexible remote environment. No prior travel background is needed training, onboarding, and continued mentorship are provided.
Key Responsibilities
Help clients organize travel plans according to their preferences, timelines, and budgets
Coordinate travel components such as hotels, flights, cruises, transportation, excursions, and activities
Review availability and compare travel selections through approved supplier and booking platforms
Keep travelers informed about reservation updates, confirmations, and itinerary details
Respond to client inquiries through phone, email, and digital communication channels
Assist with travel schedule revisions, booking changes, and follow-up support
Maintain accurate client profiles and organized documentation within internal systems
Monitor destination updates, supplier announcements, and travel promotions
Participate in remote onboarding sessions, team meetings, and ongoing development programs
What You'll Receive
Fully remote work opportunity
Flexible scheduling options
Guided onboarding and training support
Ongoing mentorship and professional development resources
Access to supplier partnerships, booking systems, and travel tools
Eligibility for travel-related discounts, incentives, and recognition programs
Growth opportunities within a supportive and expanding remote team
Qualifications
Strong interpersonal and communication abilities
Excellent organizational skills and attention to detail
Ability to multitask and work independently from home
Reliable internet connection and professional communication habits
Positive attitude and willingness to develop new skills
Must be at least 18 years old
Must be legally authorized to work within the United Kingdom, Mexico, United States, Australia, Spain, or qualified regions